Uptrends Website, Server and Performance Monitoring Blog.

December in aantocht: 26% van Nederlandse online shops onvoldoende bereikbaar

by jorg  on 30 October 2013 04:40

Nu de drukke decembermaand er aan komt zijn veel Nederlandse online shops druk bezig met de voorbereidingen. Traditioneel worden er grote getalen traffic, verkopen en omzet verwacht. Ook dit jaar is de verwachting dat de online consumentenbestedingen tot een recordhoogte zullen stijgen. Dit jaar maar liefst tot 10,5 miljard euro. Op optimaal van deze periode te kunnen profiteren, is een goede performance van de website erg belangrijk. De belangrijkste minimale voorwaarde is echter bereikbaarheid. Veel websites voldoen echter in onvoldoende mate aan deze voorwaarde. Onderzoek heeft uitgewezen dat online retailers tijdens de decembermaand ongeveer 32% extra omzet behalen boven de normale weekomzet. Als online shops hier graag van willen profiteren is een goede website performance cruciaal.

Voor het 7e jaar op rij publiceert Uptrends de onderzoeksresultaten van de bereikbaarheid van Nederlandse online shops om te kijken of ze klaar zijn voor de belangrijke decembermaand. In de periode van 3 tot 18 oktober heeft Uptrends 1869, bij Thuiswinkel.org aangesloten websites gemonitord op bereikbaarheid. Gedurende deze periode zijn iedere 5 minuten de voorpagina’s van deze websites gecontroleerd op uptime.

De belangrijkste conclusies

  • 485 van de 1869 (25.95%) websites voldeden niet aan de 99.9% bereikbaarheidsscore en presteerden ondermaats
  • 1384 van de 1869 (74.05%) websites voldeden wel aan de 99.9% bereikbaarheidsscore
  • 816 van de 1869 (43.66%) websites waren gedurende de gehele periode bereikbaar (100%)
  • Vergeleken met 2012 (69.37%), is de algemene bereikbaarheid van de websites in 2013 (74.05%) verbeterd

Websites uit de Twinkle top 100 met een goede bereikbaarheid

Enkele voorbeelden van websites die in de Twinkle top100 voorkomen (of onderdeel zijn van de grotere holdings) en die de volledige periode bereikbaar waren (100%), zijn onder andere de verschillende websites van Coolblue.nl, De Bijenkorf, Wehkamp, Neckermann, Zalando, WE fashion, Vliegtickets.nl, H&M, Bax-Shop.nl, Bart Smit, D-reizen.nl, Anwb.nl, Marskramer en Kijkshop. Uiteraard is dit slechts een selectie van de websites die de volledige periode bereikbaar waren. In het onderzoeksrapport kunt u de volledige gegevens vinden.

Websites uit de Twinkle top 100 met 100% uptime

Websites uit Twinkle 100

Uptime (%)

Downtime (min)

www.coolblue.nl

100,00%

0

www.debijenkorf.nl

100,00%

0

www.wehkamp.nl

100,00%

0

www.neckermann.com

100,00%

0

www.zalando.nl

100,00%

0

www.wefashion.nl

100,00%

0

www.vliegtickets.nl

100,00%

0

www.hm.com

100,00%

0

www.bax-shop.nl

100,00%

0

www.bartsmit.com

100,00%

0

www.d-reizen.nl

100,00%

0

www.anwb.nl

100,00%

0

www.marskramer.nl

100,00%

0

www.kijkshop.nl

100,00%

0

Websites met een onvoldoende bereikbaarheid

Ruim een kwart van de websites (25.95%) voldeden niet aan de 99.90% bereikbaarheidsscore en waren variërend van 23 minuten tot bijna twee en een halve dag onbereikbaar voor hun (potentiële) klanten. De top 5 van de minst bereikbare websites wordt met een bereikbaarheidsscore van 84.26% aangevoerd door kerstverlichting-kopen.nl. Tijdens de onderzoekperiode was deze website 58 uur onbereikbaar. De top 5 van de minst bereikbare websites wordt verder ingevuld door Switchtoled.nl (84,43% Uptime; 57.4 uur onbereikbaar), Routemobiel.nl (84,9%; 55.6 uur) en Garden-lights-kopen.nl (85%; 55.36 uren), (85,18%; 54.66 uren). Hierbij moet wel vermeld worden dat in de methodologie geen rekening is gehouden met gepland onderhoud aan de website. Echter, tijdens onderhoudsperiodes is de website nog steeds onbereikbaar voor (potentiële) klanten. 

De top 5 minst bereikbare websites

 

Website

Uptime (%)

Downtime (min)

Downtime (uren)

1

www.kerstverlichting-kopen.nl

84,26%

3483.6

58.1

2

www.switchtoled.nl

84,43%

3442.9

57.4

3

www.routemobiel.nl

84,91%

3336.3

55.6

4

www.garden-lights-kopen.nl

85,00%

3321.5

55.4

5

www.intimobella.nl

85,18%

3279.7

54.7

Bekende namen met een minder goede bereikbaarheid

 

Website

Uptime (%)

Downtime (min)

Downtime (uren)

www.ditzo.nl

97,30%

598.1

9.97

www.yvesrocher.nl

98,19%

400.6

6.68

www.hema.nl

98,76%

274.5

4.58

www.replacedirect.nl

98,83%

259.7

4.33

www.mediamarkt.nl

99,19%

178.9

2.98

www.saturn.nl

99,27%

161.1

2.69

www.albert.nl

99,34%

145.3

2.42

Hoe presteerde uw website tijdens deze periode?

Bent u benieuwd naar de prestaties van uw website gedurende deze periode? Vraag dan nu het volledige rapport aan
Wilt u op de hoogte zijn van de prestaties van uw website gedurende de belangrijke decembermaand? Begin dan nu met het monitoren van uw website.

Methodologie

Uptrends heeft gedurende de onderzoeksperiode (3 oktober - 18 oktober 2013) elke 5 minuten de voorpagina van 1869 bij Thuiswinkel.org aangesloten online shops gecontroleerd op bereikbaarheid. Indien een website niet bereikbaar was via een van onze controlestations, werd dit steeds door een tweede controlestation gecontroleerd en zo mogelijk bevestigd. Enkel bij een dubbele fout werd deze periode geregistreerd als ‘downtime’. Periodes waarin een website bereikbaar was, worden door Uptrends geregistreerd als uptime. We hebben enkel de voorpagina van de websites gemonitord en hebben geen rekening gehouden met ‘third-party elementen’ zoals betalingspagina’s etc. Tenslotte willen wij nogmaals benadrukken dat er gedurende ons onderzoek geen rekening is gehouden met gepland onderhoud aan de website. Wij hebben enkel de bereikbaarheid van de website geregistreerd zonder rekening te houden met mogelijke oorzaken. Daarnaast is er dit jaar voor een andere onderzoeksperiode gekozen. We verwachten niet dat dit een erg vertekend beeld zal geven, maar er moet wel rekening mee worden gehouden bij het interpreteren van de resultaten. 

Why and how increasing your website speed can drastically increase conversions and revenue

by jorg  on 1 July 2013 11:41

It is generally accepted that website speed is of major importance for a successful website. Internet user’s patience levels are constantly decreasing and the majority of visitors will leave your website if it doesn’t load within 3 seconds. Despite its importance, digital marketers tend to focus more on aesthetics, content, social media, paid search and other online marketing aspects. While focusing on these, they generally overlook the enormous potential and importance of improving their website performance.

Bounce rate studies / Slow pages lose Users

According to several studies, almost 50% of internet users expect a website to load within 2 seconds and are likely to abandon your website if it isn’t loaded within 3 seconds. Moreover, almost 80% of the internet users who had a bad experience with the performance of a website aren’t likely to return to that website. A delay of 1 second decreases customer satisfaction by about 16%.  A number of studies have shown the correlation between website speed and traffic. For instance, in 2006 Google conducted an experiment where they increased the number of search results from 10 to 30. As a result, traffic and revenue dropped by 20% only because the page loaded half a second slower. Facebook, Google and Bing conducted similar studies and mutually concluded that slow pages lose users as well. As we can imagine, this has major consequences for large E-commerce websites in terms of conversion rates, sales and revenue. Now that we all agree that slow websites are catastrophic, what are the exact consequences?

The consequences of slow websites in terms of conversions and revenue

One major aspect that is significantly influenced by slow loading webpages is the effect on conversion rates. For instance, in 2009 Amazon demonstrated that every 100 milliseconds of latency which occurred on their website will result in a 1% loss in sales. Which means, every second of latency will cost Amazon approximately 10% of revenue!  Another more recent study by Walmart, showed that every second of improvement in their website loading time would increase conversion by 2%. The following graph shows the shocking relationship between page loading time and conversion rate. 

A similar pattern (following graph) was discovered during a study of Tagman which demonstrated even more dramatic results. Tagman found that every second of delay in page loading time can result in a 7% decrease of online sales. It is interesting to see the similarity between the patterns discovered by both Walmart and Tagman.

 

How website loading time influences your Search Engine traffic

It is not a new fact that Google takes page loading time into account in determining their organic rankings. In 2010 Google officially announced that site speed would be included as a new signal in their search ranking algorithm. This was recently confirmed by Matt Cutts @ SMX ‘Slow sites rank lower’. Google likes fast loading webpages since they improve user experience and reduce operating costs. Another advantage of a fast loading website is the possibility for a search engine to crawl a website more efficiently, which would be especially beneficial for large E-commerce websites with thousands of pages. Based on this information, it is evident that having a fast loading website could potentially improve your organic search engine rankings.

In addition to the organic search results, page loading time is also a factor in determining Google Adwords’ Quality Scores. Not addressing this fact could dramatically affect your conversion rates.

How to monitor your website performance from around the world

Now we know the consequences of having slow loading websites, how can we measure it and isolate what is causing the issue? Imagine you’re a large international E-commerce website with heavy traffic and a large revenue stream at stake, depending on a single website for a multitude of countries which your organization conducts business in. How are you able to monitor the performance of your website from several places around the world?

With Uptrends Website Performance Monitoring  you will be perfectly able to monitor the performance and loading times of your website from checkpoints all around the world. You will be alerted if serious issues occur.

If you want to obtain an instant overview of the loading times for your website from Checkpoints all over the world, try Uptrends Free uptime - website performance tool

Another great option is using the Uptrends Full HTML Webpage test tool which will immediately show you the bottlenecks which are causing greater loading times for your website. Our tool will provide you with a list of website elements and their loading times. This will give you a perfect idea of which elements should be improved in order to improve your loading times.

So what to do about it?

So now we have the tools to measure the performance of our website around the world, but how are we going to capitalize on them? The Uptrends Full Page Check will provide you with detailed information concerning each element of your site which should be improved upon. Although it differs per website, in general, the following practices will help you improve your website’s performance.

Optimize your Content

Improving the speed of your website starts with optimizing the content of your website. There are a lot of things you can do.

Decrease your code size

Remove unnecessary whitespaces, comments and empty elements since they all increase your code size. There are a lot of tools available which can help you with this. The following tools will help you reduce your website’s script footprint: (This Here) can be used to minify your JavaScript, (this here) can be used to minify your CSS and (this here) can be used to minify your HTML.

Optimize your images

Reduce the size of your images as much as possible. Try to keep the images in small formats with using JPEG. Images can also include unnecessary comments and colors which also increases the image size.

Specify Image Dimensions

A Browser will only begin rendering a page when the images of that page are loaded. Specifying image dimensions will help to speed up the process and therefore improve the entire loading time of your website.

Minimize Redirects

As google says: “Minimizing HTTP redirects from one URL to another cuts out additional RTTs and wait time for users.”

Reduce the amount of DNS lookups

Reducing the amount of unique domain names from which resources are loaded will reduce the amount of DNS resolutions the browser has to make, and will therefore decrease round-trip delays. You can test your website   

Reduce the amount of bad requests

Broken links which result in 404 errors are all unnecessary and wasteful requests. So it is very wise to continuously check your website for broken links. There are several tools which will help you with this like Google webmaster tools ,Xenu and Screaming Frog.  

Server side

 The server side also needs to be taken into consideration. There  are numerous ways to improve upon on the server side, such as the following:

Hosting

Obviously it all starts with proper hosting and a great hosting provider. So choose your provider wisely or consider changing, if you’re not satisfied.

Browser Caching

Using browser caching is also a great way to decrease loading times. Instead of loading all the elements from the server every time a user visits your website, it can load elements like images from the browser’s cache.

Content Delivery Networks

Make use of a Content Delivery Network. Such a Network makes use of a collection of web servers distributed throughout the world to deliver the content of your website more efficiently. Based on the location of a visitor and the quickest response time, it will choose a server and deliver the content as fast as possible.

Gzip Compression

Gzip Compression is one of the most popular methods for compression your HTML and CSS files. It is believed to save you around 50- to 70% of the original file size. This means that it will take less time to load your pages in general, and also less bandwidth overall. Read more about Gzip Compression here.

Of course there are many more tips for improving your website speed, for more information check Google’s tip on improving website performance.

Conclusion

We have concluded that website loading times can have an enormous effect on the conversions and revenue of your website. Only 1 second of delay could potentially cost you 10% of revenue. On the other hand, an improvement of only one second could potentially increase your conversions with 2%.  This makes it very important to monitor the performance of your website constantly and to actively optimize the performance of your website.

Start monitoring the performance of your website now to make sure your website performs optimally all over the world in order to increase your conversion rates and revenue.

Good luck!

How to Catch and Keep the Digital Shopper (Infographic)

by Wilbur  on 23 January 2013 11:44

As retailers reinvent their in-store shopping experience in the face of the continued rise of e-commerce, research released by Cisco found that 78 percent of all US shoppers use the Internet to research and purchase products and services. The study also found that 71 percent of shoppers want access to digital content in the store for price comparisons, check availability, ratings/reviews and receive expert advice in which 1 in 3 shoppers uses a mobile phone to research in store.

Under the influence of the Internet and new communications technologies is the buying behavior of consumers in recent years intervene and quickly changed. The consumer determines his own profile, looking for a sales channel and buy when it comes out at one time and is much more critical and informed. It requires higher demands and availability of the Internet environment of the retailer to facilitate and encourage the use of Internet in the shop.

Key Highlights

The Cisco study surveyed 5,000 shoppers across five countries: the United States, United Kingdom, Brazil, Mexico and China. Key results of the U.S. portion of the survey include:

Shoppers demand more access to digital content in stores

  • 78 percent of all shoppers use the Internet to research and purchase products and services.
  • 71 percent of shoppers want to access digital content in the store.
  • Shoppers have equal preference to obtaining such content through retailer touchscreens or via personal devices.
  • Digital shoppers are more demanding than ever, with 60 percent now expecting more value in their shopping experience.  Of these shoppers, 53 percent expect greater price visibility, 37 percent want easier ways to find products, and 39 percent desire faster/easier way to purchase products.

Online resources have strong influence in shoppers' buying decisions

  • Of all the information sources that influence today's buying decisions, online ratings and reviews on retailer websites are cited as most influential in purchase decisions by 52 percent of respondents, followed by advice from friends and family (49 percent).
  •  In the last two years, expert online reviews by consumer groups, expert buyers, and bloggers, increased 13 percent in purchase influence to 42 percent.
  • Shoppers prefer online ratings and reviews by a 4:1 margin over advice from store employees.

Changing how consumers shop: more desire for mobile, self-service access to information and personalized services

  • 65 percent of shoppers research online and purchase in store – up from 57 percent last year.
  • The "show-rooming" shopping journey that begins with in-store research and ends with online purchasing was pursued by 40 percent of respondents – roughly the same as last year.   
  • Cross-channel shopping journeys involving mobile devices rose on average by 20 percent from last year; mobile search to in-store or online purchase is now actively used by 29 percent and 33 percent of shoppers, respectively.
  • 85 percent of shoppers want self-service access to digital content.  Only 4 percent of shoppers want to rely on help from store employees all the time.

 

Infographic courtesy Cisco

How to Increase Online Conversions (Infographic)

by Wilbur  on 19 December 2012 10:20

According to Wikipidia.org "Conversion Rate Optimization is the process of increasing website leads and sales without spending money and attracting more visitors by reducing your visitors bounce rate".
In case your are wondering what that has too do with Website Performance Monitoring I will share a infographic with you which I got from Shopatron.

There are a lot ways to increase the conversion rate on your website or Internet store but one of the key elements is to take a look to the website - and webpage individualy - speed. Keep in mind that 47% of consumers expect a maximum page load time of 2 seconds. After 2 seconds the abandonment rate increases 6.7% per second.

Are you, on this moment that you're reading this, aware of your webpage loading time? And when your vistors or customers are located in an another city, country or even continent? Do you know which elements of your HTML page are slowing down your website and thus ready for optimization?

You can find the answers to this questions on the Uptrends Free Website tools department. We are here for you to minimise downtime and optimise website speed!

Check out the infographic:

Infographic courtesy Shopatron

Tags:

How did Retailers' Sites Perform During Thanksgiving Weekend?

by Wilbur  on 29 November 2012 08:56

The 2012 Holiday Season kicked off with record breaking stats. According to comScore the online spending reached $1.465 billion on Cyber Monday, representing the heaviest online spending day in history and the second day this season (in addition to Black Friday) to surpass $1 billion in sales.

At Uptrends, we have been monitoring the website performance of the most popular e-commerce sites which belongs to the Internet Retailer Top 100. We did this in anticipation to the Holiday Season, on Black Friday and in this blogpost we will share the key findings regarding the website availability over last weekend.

From Black Friday (November, 23th) till Cyber Monday (November 26th), Uptrends monitored the home pages of 980 Online Retailers. Testing was conducted using the Uptrends Website Monitoring tool and our global monitoring network, which consists of more than 100 checkpoints, with a monitoring interval period of 5 minutes.

 

  • The average uptime of the entire group of 980 Online Shops was 99.86%, which indicates an average downtime of 8 minutes per website.
  • The average uptime of the 15 least available Online Stores was 96,26% with an average downtime of 216 minutes (3 hours and 36 minutes)
  • 818 Online Stores had a 99.90% uptime or better, including 749 Online Stores (76.4%) with a performance rating of 100% uptime
  • 162 internet stores (16.5%) did not perform well with average uptimes between 91.30% and 99.89%.
Overview of the Top 15 Online US Retailers which showed the lowest availability during Holiday Shopping Weekend

  Website Uptime (%) Down Time in Hours Down Time in Minutes
1 AquinasAndMore 91.30 8.4 502
2 MonkeySports 91.41 8.3 495
3 LightsOnline 94.37 5.4 325
4 TheNaturalSapphireCompany 95.45 4.4 262
5 HonestOffice 96.19 3.7 219
6 NRSworld 96.26 3.6 215
7 RoadRunnerSports 96.93 2.9 177
8 PegasusAutoRacing 97.22 2.7 160
9 Shop L-R-G.com 97.56 2.3 141
10 39DollarGlasses 97.57 2.3 140
11 Dog.com 97.60 2.3 138
12 MoMaStore.org 97.90 2.0 121
13 NoLimitMotorsport 97.99 1.9 116
14 CompUPlus 98.04 1.9 113
15 SmartpakEquine 98.05 1.9 112

With Uptrends you can monitor your website, server and transactions from a global and end-user perspective. Maximize Uptime, do not take the risk of losing customers and revenue. Start monitoring the performance of your online business by simply register for a FREE 4 week trial.

 

Uptrends publishes Website Performance of Online Retailers on Black Friday

by Wilbur  on 24 November 2012 09:23

And we are underway! The Holiday Season was officially openened on Thanksgiving Day with, according to Experian, an increased online traffic by 71% as compared to 2011. The top 500 retail sites recieved more than 181 million total US visits. E-tailers enjoyed a robust Black Friday which brought them a sales bump of 23%.

But how robust was Black Friday for the most e-tailers in reality? How good were their websites resist to the heavy traffic surges, stay up and running an delivering great performance during these days? This is the weekend that will test the limits of retail websites and reveal which brands has been successfull in their preparations.

At Uptrends we have been monitoring the website performance of the Top 1000 retailers according to Internet Retailer. We conducted the test from over 100 checkpoints worldwide with a monitoring interval period of 5 minutes and checked their availability for (potential) customers. 

We share with you the online stores which showed the lowest availability during Black Friday

Website Uptime (%) Downtime in Hours Downtime in Minutes
BillionDollarBabes.com 65,37 8,3 498
AquinasAndMore.com 67,57 7,8 467
TheNaturalSapphireCompany.com 81,84 4,4 262
NRSworld.com 85,07 3,6 215
Shop L-R-G.com 90,24 2,3 141
Dog.com 90,38 2,3 138
PersonalizationMail.com 90,47 2,3 138
Shop.NHL.com 90,52 2,3 137
NBF.com 91,33 2,1 125
LightsOnline.com 93,20 1,6 98
CustomeCraze.com 93,64 1,5 91
MonkeySports.com 94,29 1,4 82
RoadRunnerSports.com 95,00 1,2 72
BooksAMillion.com 95,77 1,0 61
AmericanApparal.com 95,77 1,0 61
MoMaStore.org 96,47 0,8 51
FinishLine.com 97,23 0,7 42
Threadless.com 97,57 0,6 35
39DollarGlasses.com 97,64 0,6 34
ChiefSupply.com 97,79 0,5 32
AudioCubes.com 97,81 0,5 32
HollandandBarrett.com 97,92 0,5 31
CrownAwards.com 97,92 0,5 30
CompUPlus.com 98,00 0,5 29
BHCosmetics.com 98,12 0,5 27

Did you experience downtime yourself? Be sure that you are ready for the busiest monday of the year. This Cyber Monday will, again, break records in revenue and website traffic.
Do not risk losing customers with a loss of revenue as result. Start website monitoring with Uptrends by simple register for a 4 week FREE trial. There is no need to implement software as it is an hosted service and you will be up-and-running within 5 minutes.

 

 

How did Black Friday start for Online Retailers in the US?

by Wilbur  on 23 November 2012 11:43

Black Friday, the traditional start of the holiday shopping season, has just begun. It has been the biggest shopping day of the year for the past 7 year. With all the preparations despite how ready are the Online Retailers for this shopping season?

Following on our annual survey to the availability of the Top Online Retailers in the United States, we keep on monitoring them during these days.

As of right now a couple online retailers had serious outages. We name the 3 Online Retailers who were the least available last night:

1. www.billiondollarbabes.com (ranked 606 Internet Retailer Top 1000 2012) - Uptime 48.21% representing a downtime of 479.9 minutes

2. www.aquinasandmore.com (ranked 959) - Uptime 52.38% - Downtime in minutes: 467.4

3. www.thenaturalsapphirecompany.com (ranked 844) -  Uptime 73.83% - Downtime in minutes: 257


Methodology
Uptrends monitored the front page of the websites every 5 minutes utilizing 100+ worldwide monitoring stations. When a website was not accessaible, a different checkpoint attampted to confirm the issue. The periods in which a site was accessible were alsoe registered by Uptrends as uptime. The periods when the errors were confirmed, were recorded as downtime. The research only indicated the accessibility of the front page and did not account for website maintenance.

 

Make sure that your Online Store is ready for the Holiday Season

by Wilbur  on 21 November 2012 07:07

With the start of the Holiday Season just around the corner, it represents the biggest opportunity of the year for retail sales. During this period, it is imperative that your online store has maximum availability.

At Uptrends we understand this and are committed to helping in optimizing the performance and availability of online stores during the peak holiday season. Here below, are some key data points that illustrate how website performance directly impacts your current and future revenue:

1. Although your website traffic increases, your visitors expect the same level of performance
According to a study of Equation Research (2010), 78% of consumers surveyed went to a competitor’s site due to poor performance at peak Web traffic times.

2. Quick page loading is a key factor in site loyalty
Online shopper loyalty is dependent on quick page loading. About 42% of online shoppers stated that quick page loading is important to their site loyalty

3. Consumers become impatient when pages take longer than 2 seconds to load
The average online shopper expects your web pages to load in 2 seconds or less. After 3 seconds, up to 40% of the shoppers will abandon your site.

4. A slow website affects future revenue
Consider the fact that repeat customers spend 67% more and are more profitable than first-time buyers

5. When page load time decreases, conversion rate will increase
Conversion rates increase to 74% when a page load time decreases from 8 to 2 seconds.

6. Once a customer can’t continue the order process, (s)he’s gone… permanently
75% of online shoppers who experience a site that freezes, crashes, is slow to render or involves a complicated checkout process, will leave the store and will no longer buy from that site

Make sure that your most important pages are working for the Holiday Season
Uptrends is a leading provider of website performance and transaction monitoring services for online stores. Uptrends allows you to monitor multiple steps from the end user’s perspective, such as customer login, product pages, shopping basket and forms. When a transaction step fails, Uptrends will send you notifications in real time via SMS and e-mail. With Uptrends, you will always be the first to know whether the performance of your website is not functioning properly or business transactions are working or not.

Why Uptrends is the right choice for your online business:

  • Monitor just a single URL or add unlimited multiple steps from end users perspective
  • Largest global monitoring network available. 100+ checkpoints worldwide
  • Instant notifications by email, SMS, RSS
  • Detailed online and email performance reports
  • Free access to screenshots of every error recorded to allow for easy diagnosis of issues
  • Powerful control panel with user-defined alert-, escalation-, SLA and maintenance settings
  • Infinite array of configurable reports which are easily exported by email, PDF or Excel
  • Offices in both the US and Europe, offering you free customer support.

Holiday Season Special

Don’t risk losing customers and the opportunity to increase sales during the most important time of the year! We invite you to see yourself why thousands of companies in 45 countries rely on Uptrends as their website and transaction monitoring solution. Simply register for a free trial account and you’ll have full access to all our features for 4 weeks. During the trial period we offer free customer support.

 

(Infographic) Black Friday Starts Early, Online Retailers Be Ready for the Crowd

by Wilbur  on 19 November 2012 10:54

Thanksgiving, Black Friday and Cyber Monday are just around the corner and the holiday season represents the biggest opportunity of the year for online retail sales. According to Internet Retailer, retail web sales will increase 12% over last year’s holiday shopping season and is forecasted to provide between $92 and $96 billion in revenue. During the holiday season, it is imperative that your online store has maximum availability.

Lab42 conducted a market research with a survey of 500 shoppers and found that nearly a quarter of America shoppers are planning to start shopping before 3 a.m. on Black Friday.

Additional findings are displayed in the infographic below.

Infographic courtesy Lab42

(Infographic) Where are the most visited websites hosted?

by Wilbur  on 9 November 2012 05:08

Just a quick trivia question: Which country hosts the most of the world's visited websites?

It would not probably surprise you that the answer to that question is the U.S. hosting over 450.000 of the world's most visited websites. 

Hostcabi is a company that focuses on all the information about the global hosting websites. They created an infographic to show where the top million sites in the world are hosted and also who hosted them.

The far most website are hosted in the U.S., with Houston hosting over 50.000 of the most trafficked sites in the world followed by Mountain View, Dallas and Scotsdale. But also Europe is doing very well with Germany as second best country and Amsterdam as best 'hostingcity' of Europe. 

 

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General | Hosting

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