Besides another great quarter with revenue up by nearly 11%, we’ve been busy. We added new checkpoints, brought Phone Alerts live, made HTTPS monitor enhancements, added new content in our Knowledge Base (English, Dutch, German, and French), conducted webinars, and we had a great time at E-Commerce Paris!
What’s New
We work every day at Uptrends to expand and improve our products. Q3 saw many new features and content.
Uptrends Calling: Phone Alerts
You asked for it, and we delivered! Q3 saw Phone Alerts move from beta to live. You can now set up your alerts to call the on-duty team members with an automated error message. When things go critical, you don’t want the alert sitting in an email inbox, nor do push, SMS, Slack, or PagerDuty notifications always get your attention, but the ringing phone will! To learn more about setting up your phone alerts, visit our new Phone Alerts Knowledge Base page.
Our HTTPS monitors just got even better with TLS version support!
We’ve added an option to our HTTPS monitors that allow you to select the version or versions of TLS you would like your monitor to support. We recommend that you aim for TLS 1.2 or any combination of TLS 1.2, 1.1, and 1.0. Our checkpoints keep checking until they find a version of TLS your page supports, but you can refine that search with the monitor’s TLS selection.
Knowledge Base
Our Knowledge Base grows nearly daily. We have added in-depth overviews and how-to articles for our many different monitor types. We designed each article to give you the information you need to choose and use the monitor types that best suit your business. If you didn’t already know, we support four languages: Dutch, German, French, and English; each language has its own website and knowledge base, and we are working diligently to get all of our content available in all languages. We add new pages every week, so keep checking back. If you can’t find what you need, or you have suggestions, just let us know!
Checkpoints Galore
We just keep adding checkpoints. We want to give you the ability to be as granular as you need to be when selecting your checkpoints, so we have added five new checkpoints to our ever-growing number of over 150 worldwide checkpoints. Your new checkpoints are in Brazil, France, Morocco, Suriname, and China.
New Customers
Uptrends welcomes several new customers. During Q3 we welcomed Canada Goose, EMC, Mott & Bow, Wayfair, Bitly, Bank of Cyprus, Leaseweb, and Intel.
Events
There is always something going on at Uptrends. Q3 wasn’t any different.
Paris Retail Week 2016
Our team was busy maintaining a booth at Paris Retail Week. We had a great time, we met some great people, and we gave away some goodies. All in all, the convention was a great success and we thank all of you for stopping by and saying, “Hi.”
Samuel tossed around an Uptrends Frisbee at E-Commerce Paris 2016.
Webinars
Our Executive VP, Fred Dilkes gave a free webinar on website optimization for the holiday season during Q3. We had a great turnout for both sessions. If you missed it, you can still register and watch the recorded webinar. It’s free. Also, you can monitor our new Webinar schedule page for upcoming webinars. Our webinar series starts up again in January. In January’s you will learn about tips and tricks to help you get the most out of your Uptrends monitoring. We have three convent times scheduled, and registration will open soon for those sessions. See you soon!
In the works
Besides the continued growth of our checkpoints and new webinars, look for Real User Monitoring (RUM) coming in 2017. The developers are working hard on getting RUM ready for release, and 2017 looks like it is going to bring some exciting changes to Uptrends!
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