Comic fans crash Boston Comic Con website with ticket sales

Boston Comic Con, a convention that has sold up to 20,000 pre-show tickets in previous years, put their passes for the 2016 convention on sale this past Friday. The announcement came through their Twitter and Facebook pages, and thousands of fans flocked to the website to claim their passes before they sold out.

As expected, this amount of traffic caused performance issues for the Boston Comic Con website, eventually crashing the site all together. While the issue was being resolved the organizers shared a direct link to the Eventbrite website to help reroute some of the traffic.

Passes went on sale at approximately 8:16 p.m. EST on Friday. Our monitors showed that the home page of the website went down at 8:21 p.m. The website stayed down for a full 45 minutes before coming back online at 9:06 p.m.

Comic Con website errors and downtime.

Conventions that have even bigger attendance, such as New York Comic Con and the coveted San Diego Comic Con, have begun putting people into a digital “queue”, effectively making them wait in line before they’re able to buy their passes. This type of que can be frustrating for the customer, but can help curb downtime and other performance issues.

As of right now Boston Comic Con has all passes available, including a 3 day VIP pass for $165.00 that will grant you early admission to the convention, among other perks.

Boston Comic Con will be held at the Seaport World Trade Center in Boston from August 12-14. Are you planning on going? Did you have trouble getting passes Friday night? Let us know!

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